The health and well-being of clients, staff and the dogs are always our first priority. We are carefully ensuring that all of our services are offered in accordance with the requirements of public health guidelines for the veterinary and pet services sector.
The Government of Ontario has authorized the continued operation of pet grooming, along with other services essential to the well-being of animals.
We are currently operating curbside only (no owners/clients in the shop. Please dial 289-891-9423 when you arrive to pick-up and drop-off. Staff will meet you outside. Please wear a mask for pick-up/drop-off. We are accepting all payments via e-transfer to firstname.lastname@example.org.
Staff may not report to work if they are exhibiting any symptoms of COVID-19. Similarly, any clients who are exhibiting symptoms or have been exposed to someone with symptoms must cancel their appointment which we're happy to reschedule without penalty.
All of our staff wear cloth masks, and protective smocks throughout their interactions with you.
We clean and disinfect all areas, instruments and equipment including leashes, grooming tools, tables, floors between each appointment while also disinfecting commonly touched items such as door handles and light switches.